Privacy policy
Last update: August 1, 2024.
1. Who are we?
We are REGULUS, obrt za proizvodnju, trgovinu i usluge, Glavička ulica 25, 21230 Sinj, Croatia ("Regulus").
You can contact us via email at info@optikazlatarnavitic.com or by mail at Glavička ulica 25, 21230 Sinj, Croatia.
2. What does this privacy and security statement cover?
This Statement applies to our website www.optikazlatarnavitic.com and other services we provide ("Services"). The privacy and security statement concerns personal and general data collected while you use our Services.
We respect your right to privacy and process only personal data in accordance with applicable privacy regulations in the European Union and outside it.
Regulus works with trusted partners like Google LLC, Meta Platforms, Inc., and Shopify for analytics and marketing tools ("Partners").
For personal data covered by this statement and used on the website, Regulus is the data controller under the General Data Protection Regulation (GDPR).
3. Data we collect
When purchasing from our online store, as part of the process, we collect personal data you provide such as name, address, phone number, email, company name, and company VAT ID (if you request an R1 invoice) whether you purchase as a guest or register and create a customer profile. We also collect username and password if you register; passwords are stored encrypted and are not accessible to us. You are responsible for keeping these details secure.
All these data are protected by the password of your user account. If you purchase as a guest, your information is only visible once at purchase and is not published.
While using our website, we may collect technical data about the devices you use to access our site, including Internet and/or mobile connection (IP address), mobile device brand, operating system, and browser type. These are general user data and do not reveal personal details.
Email marketing (where applicable): with your consent, we may send you emails about our store, new products, and updates.
If you participate in prize games or marketing activities, we collect the personal data you provide, like name, surname, address, birth date, phone, email, or preferred store.
Technical data may also be collected as above and does not reveal personal details.
With your consent, we may send you promotional emails about our stores, special offers, and updates.
4. How do we collect your data?
We can collect, process, and use your data in these situations:
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Data you enter when using the Services
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Data received when you contact us via form or email
Cookies:
We use cookies to collect information and store your online preferences. Cookies are text files with small amounts of data downloaded to your device when you visit a website. When you revisit, cookies are sent back to the website, allowing it to recognize your device. For more info about cookies, visit www.allaboutcookies.org.
Cookie categories we use:
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Strictly necessary cookies (session cookies): Needed to navigate the site and use its features.
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Functional cookies (persistent cookies): Remember your choices to provide a more tailored experience. These do not track activity on other sites.
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Third party cookies (Google Analytics): Collect site usage data to improve site navigation and user experience; these collect aggregate/anonymous info.
To delete cookies, check your browser’s help section for guidance. Deleting or disabling cookies may affect your ability to access certain parts/features of the site.
5. How do we use your data?
Your data is processed solely to fulfill Services you use, meet legal obligations, or keep you informed/protect against fraud. For other purposes, we always ask for permission, with an opt-out at any time.
We may disclose personal data if legally required or if you breach our Terms of Use.
6. How do we manage your data?
Data submitted via the website is stored on a server within the EU, with access limited to us as owners. Regular protection measures are in place to prevent unauthorized or unlawful handling, accidental loss, or destruction.
The server is located in secure data centers with access controls and security systems.
How long do we retain your data?
Personal data is kept as needed to fulfill obligations under this Statement. In exceptional cases, legal/accounting requirements may extend the retention period. When no longer required, data is deleted or destroyed.
Data is stored as long as you use our services. If you stop, some data may be retained for legal, tax, or accounting reasons.
How can you withdraw consent?
If you reconsider after granting consent, you can withdraw it at any time by contacting us at info@optikazlatarnavitic.com.
7. How do we use your data?
We use collected data to:
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Fulfill our obligations in providing Services
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Ensure efficient operation of Services on your device
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Send relevant information, such as email notifications about Services
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Assess marketing effectiveness and improve marketing quality
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For taxation, legal, and accounting purposes
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For legal responsibilities under EU regulations (GDPR)
8. Data Sharing
We do not share your data with third parties except for our Partners who assist us in fulfilling our obligations to you. Partners may access and process limited data on our behalf as "data processors" (e.g., analytics providers like Google).
Your data may be processed, stored, and transferred outside of your country or the EU, including to the USA. Privacy laws may differ. Data transfers outside the EU use standard contractual clauses to ensure adequate protection.
9. Other
We are subject to various laws and may be required to share your data with government authorities or fulfill other legal obligations. In case of service reorganization or ownership transfer, personal data may be transferred to involved third parties who must protect it to at least the same standard as in this Statement.
Links:
External links may direct you away from our site. We are not responsible for other sites’ privacy practices and encourage you to read their privacy statements.
10. Your Rights
Under EU law, you may have additional data protection rights, depending on your residence. These can include the right to:
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Access the data we hold about you
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Request deletion of your personal data
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Request updates or changes to your data
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Restrict data processing
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Request data transfer to a third party
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Submit a complaint to a data protection authority
Rights may be exercised by contacting info@optikazlatarnavitic.com.
11. Changes to this Privacy and Security Statement
We reserve the right to amend this Statement as required by law. Changes will be posted on our website, and the "Last modified" section updated. Changes take effect immediately on publication. If you disagree, please discontinue use of our Services.
Questions and Contact Details
To access, correct, modify, or delete your personal data, register a complaint, or request more information, contact our privacy officer at info@optikazlatarnavitic.com.
User/Customer Data Protection
Web Shop Regulus is committed to respecting anonymity and privacy of users and will use/process data only according to these Terms. Personal data may be collected from users only if voluntarily provided. Web Shop Regulus is not liable for any damage from improper/unauthorized handling of user data outside of its domain. If unauthorized use is suspected, notify Regulus at info@optikazlatarnavitic.com promptly.
User data is used only to fulfill contractual obligations and better understand individual user needs, as well as improve service quality. Usage data may be collected and analyzed without revealing user identities.
IP addresses and location data may be collected for system administration, troubleshooting, content delivery, or technical improvements. User activity may be recorded (e.g., pages visited), and such data is used to improve service quality.
Customers have the right to request completion, correction, or updating of incorrect data. The seller regularly provides the choice whether a customer's name may be removed from marketing lists (e.g., newsletter mailing).